Technology that earns
public trust through
rigorous compliance.
We build digital infrastructure for government bodies, regulators, and public sector organisations - platforms that handle citizen data with the care it deserves, meet every applicable standard, and deliver services that actually work under real conditions.
Every system we deliver for the public sector is built to the standards that apply - not the minimum that passes a procurement checklist.
Systems built for public accountability,
not just procurement compliance.
Public sector technology is harder than commercial technology - not less. The standards are stricter, the scrutiny is higher, and the cost of failure is felt by citizens. We treat that seriously.
Digital Citizen Services
End-to-end digital service delivery built to GDS Service Standard and WCAG 2.2 AA - from discovery through to live. We design services that work for everyone, including users with accessibility needs, low digital literacy, and intermittent connectivity.
Regulatory Compliance Platforms
Systems that help regulated industries demonstrate compliance - regulatory reporting portals, licence management, inspection workflow systems, and enforcement case management. Built with the audit trail and data integrity that regulators require.
Case Management Systems
Complex casework platforms for benefit administration, planning applications, social care, and justice - designed around the actual workflows of caseworkers, not the process diagrams from a workshop. Integration with legacy systems is expected, not treated as exceptional.
Data Architecture & Analytics
Secure data platforms for public sector organisations - data warehouses, analytical pipelines, and performance dashboards that give policy teams insight without compromising the data sharing boundaries that protect citizens.
Identity & Access Management
GOV.UK One Login integration, internal IAM for multi-department platforms, privileged access management, and role-based access control for systems handling sensitive personal data. Designed with the principle of least privilege and full audit trail.
Legacy Modernisation
Systematic migration from legacy government systems - COBOL on mainframes, Oracle Forms, and bespoke VB6 applications - to modern, maintainable platforms. We've done this carefully enough times to know what the risk points are and how to navigate them.
Secure Cloud Infrastructure
UK government cloud deployments meeting NCSC Cloud Security Principles - AWS GovCloud and Azure Government configurations, OFFICIAL and OFFICIAL-SENSITIVE classification support, and network architectures designed for public sector security requirements.
Performance & Accessibility Auditing
Independent accessibility audits against WCAG 2.2 AA - automated scanning plus manual screen reader testing, cognitive accessibility review, and remediation guidance that tells developers exactly what to fix rather than just flagging failures.
Every framework your organisation
is accountable to - built in from day one.
Compliance isn't a layer we add before an audit. We architect systems around the applicable frameworks from the initial design - which means audits produce evidence rather than require emergency remediation.
GDS Service Standard
The 14-point framework for government digital services - discovery, alpha, beta, and live phases with assessment points. We've passed GDS assessments and know what assessors look for in practice, not just in documentation.
UK GDPR & DPA 2018
Data protection requirements for personal data held on behalf of citizens. We build with data minimisation, purpose limitation, and rights of data subjects as functional requirements - not compliance tick-boxes.
ISO 27001:2022
The international standard for information security management. For systems handling public data, ISO 27001 certification provides independent assurance that security controls are implemented and maintained systematically.
Cyber Essentials Plus
NCSC's certification scheme required for central government contracts involving personal data or sensitive information. CE+ (with independent assessment) is increasingly required rather than just the self-assessed CE level.
User research, stakeholder mapping, and problem definition. DPIA scoping and security classification agreed.
Prototype tested with real users. Security architecture designed. GDS Alpha assessment prepared.
Working service tested with a small group. Penetration test. WCAG 2.2 AA audit. Accessibility statement published.
Wider rollout with full monitoring. GDS Beta assessment. ISO 27001 evidence collection begins.
Full public service. Cyber Essentials+ certification. Ongoing security operations and accessibility monitoring.
Continuous user research, performance monitoring, and compliance maintenance through the service lifecycle.
Public data held to the standard
citizens have every right to expect.
Security in government systems isn't optional, and it isn't a checkbox. It's the design basis from which everything else flows - from infrastructure choice to access control to incident response.
Infrastructure designed for the OFFICIAL tier and OFFICIAL-SENSITIVE sub-tier of the Government Security Classifications policy - network segmentation, encryption at rest and in transit, and logging that meets HMG requirements. We work within the NCSC's 14 Cloud Security Principles and can brief your SIRO on the implementation.
Administrative access via just-in-time privilege elevation, no standing privileged accounts, and network architecture based on zero-trust principles rather than perimeter security. Every privileged action is logged and attributable - a requirement for public accountability.
CHECK-scheme penetration testing for systems handling protectively marked data, CREST-certified testing for systems in scope for compliance requirements, and a structured vulnerability management process with SLA-bound remediation timelines. We coordinate with your DSO from scoping through to remediation evidence.
Immutable audit logs covering every data access, modification, and deletion - structured for both operational security monitoring (SIEM ingestion) and regulatory inspection (demonstrating compliance to ICO, NAO, or PAC). We design logging at the application layer, not just the infrastructure layer, because infrastructure logs don't tell you what a user did with a citizen record.
Incident response playbooks for the scenarios your organisation is most likely to face - ransomware, data breach notification (72-hour ICO clock), insider threat, and supplier compromise. Business continuity planning for critical citizen-facing services, tested against realistic scenarios rather than desktop exercises.
Work that passed GDS assessment,
survived scrutiny, and kept running.
Four examples from real public sector engagements - the outcomes are what was measured post-launch, not projected during procurement.
A paper-based and partially digitised benefits claim process handling 140,000 applications annually. Processing time averaged 23 days. Error rates in manual data entry were creating overpayment and underpayment issues that required costly correction workflows.
A regulator managing 8,400 environmental permits across industrial, waste, and water sectors - running on a 14-year-old system with no API layer, limited reporting capability, and an inspection workflow that required officers to re-enter data in three different screens.
Planning application processing with 85% of applications still submitted on paper. A backlog of 1,200 applications. Digital submissions required a 12-step process that 40% of applicants abandoned before completion, forcing a phone call to the planning team.
A specialist referral system where 34% of referrals required manual intervention due to incomplete information. Appointment scheduling across 12 clinical specialties was managed in a combination of a legacy PAS, a spreadsheet, and a paper diary system.
Built with open standards,
maintained by your team.
We avoid proprietary lock-in for public sector clients. Open standards, documented APIs, and transferable codebases - because public money should buy technology the organisation can own.
Government procurement-friendly
engagement models.
We're available through G-Cloud and DOS (now Digital Outcomes and Specialists) frameworks. We also work directly with organisations that prefer to procure outside the frameworks.
Discovery & Assessment
A structured discovery covering the problem space, user needs, technical landscape, and compliance requirements - producing an evidence-based service vision and investment case. Can be run as a GDS Discovery phase or as an internal business case programme.
- User research with target audience
- Technical landscape assessment
- Compliance and security scoping
- Investment case with options appraisal
Digital Service Delivery
End-to-end delivery from Alpha through Live service - user research, design, development, accessibility, and security - aligned to GDS Service Standard phases and assessment points. We can provide the full multidisciplinary team or embed into an existing programme.
- GDS-aligned delivery methodology
- Full multidisciplinary team available
- Alpha, Beta, and Live phases
- Accessibility and security built in
Compliance Programme
Standalone compliance delivery - ISO 27001 implementation, Cyber Essentials Plus preparation, GDPR gap analysis and remediation, or WCAG 2.2 AA audit and remediation. Each programme has defined deliverables and timelines, not open-ended consultancy retainers.
- Gap analysis against applicable standard
- Remediation roadmap with priorities
- Evidence collection and documentation
- Assessment / certification preparation
Questions we hear from public sector teams
Honest answers about procurement, security classifications, GDS assessments, and what government digital delivery actually involves. Anything else? Ask directly.
Technology built for public
accountability - from day one.
Book a 45-minute conversation with our public sector team. We'll discuss your programme, the applicable compliance requirements, and the most practical approach to delivery - whether that's through a framework or direct procurement.