Custom AI Systems & Agents

AI that works in
production,
not just in demos

We engineer custom AI systems built around your data, your processes, and your measurable goals - not off-the-shelf wrappers. From LLM fine-tuning and RAG pipelines to intelligent agents and computer vision, we own the full build through to live deployment.

Trusted By
HealthCore NovaTrade Meridian Bank LogiSense ClarityMed Vantage Group

Six AI disciplines.
One accountable team.

We don't hand off to sub-contractors. The team that scopes your system builds it, tests it, and monitors it after go-live.

Talk to an AI Engineer

Large Language Models & RAG Systems

Fine-tuned LLMs and retrieval-augmented generation pipelines built on your internal knowledge base - not hallucination-prone generic models. We design the full data ingestion, chunking, embedding, retrieval, and evaluation loop so the system gives accurate, citable answers from day one.

96%retrieval accuracy on enterprise document sets
OpenAI Fine-Tuning LangChain LlamaIndex Weaviate / Pinecone RAGAS Evaluation Hybrid Search

Intelligent Agents & Automation

Multi-step AI agents that connect to your APIs, databases, and third-party tools - automating workflows that previously needed human judgment. We build with defined guardrails, audit trails, and human-in-the-loop checkpoints where stakes are high.

LangGraph AutoGen Tool Calling Function Routing

Computer Vision

Custom-trained vision models for defect detection, quality control, document OCR, and real-time scene understanding - tuned on your production images, not stock datasets.

YOLOv8 / v10 PyTorch SAM 2 OpenCV

Predictive Analytics & Forecasting

Demand forecasting, anomaly detection, churn prediction, and risk scoring models that feed into your existing dashboards or APIs - with full explainability documentation for regulated industries.

XGBoost / LightGBM Prophet LSTM SHAP

MLOps & Production Infrastructure

A model that performs well in a notebook is worthless without robust serving infrastructure. We build the CI/CD pipelines, feature stores, model registries, drift detection, and retraining triggers that keep your AI system accurate at scale - not just at launch.

MLflow Kubeflow BentoML Feast Evidently AI AWS SageMaker / GCP Vertex

AI Strategy & Discovery

Not sure where AI creates genuine leverage in your business? A focused two-week discovery sprint identifies the three to five highest-ROI use cases, stress-tests feasibility, and delivers a build roadmap - before any commitment to a full project.

Use-Case Mapping Data Audit ROI Modelling

From problem statement
to production model

01
Wks 1–2

Discovery & Data Audit

Business objective definition, data inventory, quality assessment, and feasibility scoring across candidate use cases.

Signed-off problem statement + data readiness report
02
Wks 3–5

Model Development

Baseline model, feature engineering, fine-tuning or RAG pipeline construction, and initial evaluation against defined benchmarks.

Benchmark report + model checkpoint
03
Wks 6–8

Integration & Testing

API development, integration with existing systems, performance testing under load, and adversarial prompt / edge-case validation.

Integration-tested model + API documentation
04
Wks 9+

Production & MLOps

Live deployment, monitoring setup, drift detection, retraining pipeline, and 90-day hypercare support with weekly performance review.

Live system + monitoring dashboard

Where our AI systems run today

Live results from production deployments - not projections from a whitepaper.

Healthcare

Clinical Document Intelligence

A RAG-based system trained on clinical guidelines, patient records, and drug interaction databases - used by care teams to surface relevant protocols during consultations.

78%Faster protocol retrieval
94%Answer accuracy vs. baseline
Financial Services

Real-Time Credit Risk Scoring

A gradient-boosted ensemble model replacing a legacy rules engine - assessing 200+ features in under 80ms per request, with full SHAP explainability for regulatory review.

41%Default rate reduction
80msDecision latency
Manufacturing

Visual Quality Control

Computer vision system inspecting 48 frames per second on the production line - detecting surface defects that manual inspection missed at a rate of 99.3% precision.

99.3%Defect detection precision
$1.1MAnnual rework savings
Logistics

Demand Forecasting & Route Optimisation

A hybrid LSTM-Prophet pipeline generating 14-day demand forecasts that feed into a route optimisation engine, reducing fleet idle time and overstocking across 60+ depots.

31%Forecast error reduction
18%Fuel cost savings
Legal & Compliance

Contract Review Agent

A multi-step agent that reads, classifies, and flags non-standard clauses in commercial contracts - cutting first-pass review time from three hours to under twelve minutes.

76%Review time reduction
99.1%Clause identification accuracy
Retail & E-commerce

Personalised Recommendation Engine

A real-time recommender system processing live session data and purchase history to serve contextually relevant suggestions - outperforming the previous collaborative filter by 2.3×.

2.3×Conversion vs. previous model
+22%Average basket value

What separates a working AI system from a costly pilot that never ships

Most AI projects stall between prototype and production. The reasons are consistent: poor data foundations, no MLOps plan, or a team that hands off the moment the notebook runs. We're structured to avoid all three.

— 01

Production-first engineering from day one

We design for deployment constraints - latency budgets, infrastructure costs, update frequency - during model development, not after. Systems that look impressive in isolation but can't scale are a waste of everyone's time.

Quantisation & PruningLatency ProfilingCost ModellingLoad Testing

We optimise inference costs, containerise from the start, and test against production traffic volumes before go-live.

— 02

Evaluation-driven development

We don't ship a model because it "seems to work." Every build includes a defined evaluation framework - task-specific metrics, human evaluation protocols, and regression test suites that catch capability drift before it reaches users.

RAGASDeepEvalHuman EvalA/B TestingRegression Suites

Hallucination rates, retrieval precision, F1 scores, and business KPIs are tracked from day one and included in every sprint review.

— 03

Data quality over model sophistication

The most common failure point in enterprise AI is dirty, incomplete, or poorly labelled data - not the choice of model architecture. Our discovery process includes a rigorous data audit before any code is written.

Data ProfilingLabel Quality AuditPipeline DesignDrift Detection

We establish data pipelines, labelling workflows, and ongoing quality checks that keep model performance stable as your data evolves.

— 04

Full-cycle ownership, not a hand-off

Once we deploy, we don't disappear. Every engagement includes 90 days of post-launch support, monitoring infrastructure, and a defined retraining cadence. Your model improves over time - it doesn't degrade silently.

90-Day HypercareWeekly ReviewsRetraining PipelinesModel Registry

On-call incident support, weekly performance review, and a model registry with version history included in every production engagement.

Model-agnostic. Best tool
for every problem.

We select and combine the right frameworks based on your data, latency needs, and infrastructure - not based on what we already know.

LLMs & Foundation Models
GPT-4o / o3Claude 3.5 / 4Gemini 1.5 ProLlama 3 / MistralQwen 2.5Command R+
RAG & Vector Stores
LangChain / LangGraphLlamaIndexPineconeWeaviateQdrantpgvector
Computer Vision
PyTorch / TorchVisionYOLOv8 / v10Detectron2SAM 2OpenCVRoboflow
Classical ML & Analytics
XGBoost / LightGBMscikit-learnProphetstatsmodelsSHAPOptuna
MLOps & Serving
MLflowKubeflowBentoMLTriton Inference ServerEvidently AISeldon
Cloud & Infrastructure
AWS SageMakerGCP Vertex AIAzure MLKubernetesRayModal
Data & Feature Stores
Apache SparkdbtFeastDelta LakeGreat ExpectationsAirflow
Evaluation & Safety
RAGASDeepEvalGiskardGuardrails AILangfusePromptfoo

The questions that come up before every AI project

Honest answers on data requirements, timelines, costs, and what separates a working system from a demo. Anything else? Just ask us directly.

It depends on the type of system. For fine-tuning an LLM, a few hundred high-quality examples can be enough if the base model already has relevant knowledge. For computer vision tasks, you typically need thousands of labelled images - though transfer learning reduces this significantly. Our discovery sprint includes a data readiness assessment, so we tell you exactly what you have, what's missing, and whether the gap is bridgeable before committing to a build.
Off-the-shelf tools like ChatGPT are general-purpose - they don't know your products, your customers, your processes, or your terminology. A custom system is trained or grounded on your specific data, operates within defined constraints, integrates with your existing systems, and can be evaluated against metrics that actually matter to your business. The difference shows up clearly in accuracy, consistency, and the ability to act - not just respond.
Scopes vary significantly. A focused RAG pipeline with a defined knowledge base and a single integration point typically runs between $45,000 and $90,000. A full multi-model system with MLOps infrastructure, monitoring, and complex integrations sits higher. Our discovery sprint (two weeks, fixed price) removes ambiguity - you get a scoped cost estimate and a build recommendation before any larger commitment.
All data shared with us is governed by a mutual NDA signed before the engagement starts. We can work fully within your infrastructure if you prefer - no data needs to leave your environment. For regulated industries like healthcare and financial services, we have experience designing systems that comply with HIPAA, GDPR, and relevant financial data regulations, including on-premises deployments where cloud is not an option.
This is exactly what MLOps infrastructure is designed to catch. Every production deployment includes drift detection and defined retraining triggers - so when model performance degrades (which it will, eventually), you're alerted before users are affected. We include retraining pipeline design in all production engagements, and 90-day post-launch support covers the period when most drift issues first emerge.
Yes - that's the norm, not the exception. Most clients want AI embedded into their existing CRM, ERP, or internal tools rather than a standalone application. We build REST APIs, webhooks, and real-time streaming integrations that connect AI systems to SAP, Salesforce, HubSpot, custom platforms, and anything with an accessible interface.
We work well alongside internal teams. Often, the constraint isn't model expertise - it's production infrastructure, evaluation rigour, or bandwidth to get a specific system over the line. We can take full ownership of a distinct project, or operate in a specific capacity like MLOps engineering or evaluation framework design, while your team focuses on other priorities.
We define evaluation criteria before development starts - not after. Depending on the use case, this could be retrieval precision, F1 score, latency percentiles, decision accuracy versus human baseline, or a direct business metric like error rate or processing time. We build evaluation into the development cycle so you always know exactly how the system is performing, and against what standard.

Let's scope your AI system properly

Book a free 45-minute call with one of our AI engineers. We'll look at your use case, your data, and your infrastructure - then tell you honestly what's feasible, what it will cost, and how long it will take. No pitch decks.

Book a Free Call
No commitment required
NDA available on request
Response within 24 hours