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Transforming operational efficiency for a leading manufacturing company in Oman
Oman Industrial Solutions LLC, a leading manufacturing company with 450+ employees across three facilities, faced significant operational challenges due to manual, paper-based workflows. Our comprehensive workflow automation solution transformed their operations, resulting in dramatic improvements in efficiency, cost savings, and employee satisfaction.
Achieved through operational efficiency gains and cost reductions
Oman Industrial Solutions was struggling with inefficient, manual processes that were hindering growth and operational excellence. Key pain points included:
| Metric | Before Automation | After Automation | Improvement |
|---|---|---|---|
| Average Approval Time | 9.5 days | 1.2 days | 87% reduction |
| Monthly Processed Requests | 1,240 | 2,350 | 89% increase |
| Error Rate | 23% | 1.4% | 94% reduction |
| Administrative Hours/Week | 1,800 hrs | 590 hrs | 67% reduction |
| Paper Consumption | 45,000 sheets/month | 2,800 sheets/month | 94% reduction |
| Compliance Audit Score | 67% | 98% | 46% improvement |
We designed and implemented a comprehensive workflow automation platform tailored to the client's specific operational needs, integrating seamlessly with their existing systems.
Conducted comprehensive process mapping across all departments, identified 43 manual workflows, stakeholder interviews with 120+ employees, requirements gathering, and solution design workshop.
Built and tested core workflows: Purchase Orders, Expense Approvals, and Leave Management. Established integration with SAP ERP and deployed pilot to 50 users for feedback.
Developed remaining workflows including quality control, vendor management, and asset tracking. Created Power BI dashboards for real-time analytics and performance monitoring.
Conducted 45 training sessions across all facilities, created video tutorials and documentation, established super-user network, and managed organizational change communication.
Phased rollout to all 450+ employees, daily monitoring and support, performance optimization, and final system handover with comprehensive documentation.
The solution was designed with scalability in mind, and the client has already expanded automation to additional areas:
Implementing OCR and machine learning to automatically extract data from invoices, contracts, and other documents, reducing manual data entry by an additional 40%.
IoT sensor integration with automated maintenance scheduling based on equipment performance data, expected to reduce downtime by 35%.
End-to-end supply chain workflow automation including vendor performance tracking, automated reordering, and inventory optimization.
Let's discuss how workflow automation can drive efficiency, reduce costs, and empower your team to focus on what matters most.